Why in-person? Respiratory Diagnostics Support is just what the clinician ordered.
We rest only when we know you are taken care of and satisfied completely.
You only earn revenue when your equipment is operational.
That's why our support isn't only available by phone.
And why we send well-trained Vyaire service team members - some with as many as 20 years' experience - to support our customers and equipment.
In fact, many are registered respiratory therapists, exercise physiologists, biomedical professionals, certified instructors, project managers, and IT systems specialists - some of whom were once Vyaire customers themselves!
We Are Committed to Protecting Your Investment
Avoid unexpected expenses
All programs provide repair coverage for major system components, monitors and printers.
Receive expedited shipping for parts and priority scheduling for on-site service
Vyntus Protect customers take top priority. Our goal is to get parts and a technician to you fast, especially when your system is down.
Save on frequently used parts and services
When fully leveraged, the program discount will deliver over $2,300 in savings per program year.
You like choices, yes? Good.
Pick the program that's right for you.
Protect Basic
- Protect your investment with coverage for major system components
- Gain significant value through discount on minor system components, labor, and more
- Leverage phone & web-based support by factory-trainer and certified Technical Support specialists
- Expedite shipping for urgent spare parts orders
Protect Advanced
- Protect your investment and gain budget protection
- Secure routine replacement parts coverage for convenient ordering and budget protection
- Gain significant value through discounts on minor system components, labor, and more
- Leverage phone & web-based support by factory-trained and certified Technical Support specialists
- Expedite shipping for urgent spare parts orders
Protect Premium
- Achieve peace of mind and the highest level of protection for your investment and budget
- Eliminate unexpected expenses
- Secure coverage for major and minor components, spare parts, and routine replacement parts
- Leverage phone, web-base, and on-site support by our factory-trained and certified Technical Support specialists and Field Service Technicians
- Gain tap priority on-site response
- Drive added value with SQC & biomed tuition discounts
- Expedite shipping for urgent spare parts orders
Program Benefits
No matter which multi-year program you choose, you'll:
SAVE up to 12% on program pricing
LOCK IN the lowest rate for the entire program length
Hard to choose? A Vyaire team member is a call away at 800.231.2466.
| Program Benefits | Basic | Advanced | Premium |
|---|---|---|---|
| Major system component coverage for repairs | + | + | + |
| Computer, monitor, printer, keyboard, and mouse coverage for repairs | + | + | + |
| Minor system components and spare parts coverage for repairs | 10% off list | 10% off list | + |
| Routine replacement parts | 10% off list | + | + |
| Expedite shipping for urgent parts needs | + | + | + |
| Ground shipping for routing/non-urgent parts needs | + | + | + |
| Phone & web-based support by factory-trained, certified Tech Support specialists for remove troubleshooting & guide solutions | + | + | + |
| Travel and on-site support by factory-trained, certified Field Service Technical for repairs | 10% off list | 10% off list | + |
| Travel and on-site support by factory-trained, certified Field Service Technical to complete System Quality Certifications | 25% off list | 25% off list | 25% off list |
| Priority Field Service scheduling and on-site response when your system is down | 2-5 Business Days | 2-4 Business Days | 1-2 Business Days |
| Biomed Technical Training Tuition | 35% off list | 35% off list | 35% off list |
| Detailed Service Report provided following on-site service visits | + | + | + |